What insurance companies does Shrewsbury Wellness participate with?

• Aetna | Aetna Coventry

• BlueCross and BlueShield

• Cigna and Evernorth

• Horizon Blue Cross and Blue Shield

• UnitedHealthcare UHC | UBH

• Medicare, Most ADVANTAGE plans (except Cigna Medicare ADVANTAGE)

• Out of Network - We will provide bill for you to submit, if needed

What is the procedure for requesting a new patient appointment?

Call office at 732 444 8802 to request appointment.

How do I request a refill for medication?
If you need a refill of your medication, please text us at 732 268 8501

You can also submit this form -

Medications will be filled within 24 hours unless it is a weekend or holiday in which it will take up to 72 hours.

Please include your providers name in message, we need to direct message to your provider.

We do not respond to requests from your pharmacies. Please do not ask for medication requests through pharmacies - we will not get the message.

What if I need external paperwork filled out?
Please contact our office to let us know what type of paperwork needs to be filled out. In certain circumstances an office visit may be required.

Does our office prescribe Emotional support animals?
No, we do not, Liability Coverage prohibits this.

Does office record sessions?

For quality and documentation purposes, the sessions may be recorded. The audio is securely processed by our medical scribing service to assist your provider with accurate record-keeping.

Medical Billing Questions  - Why was I billed a 99214?

You were billed using CPT code 99214 rather than 99213 because the appointment required a higher level of medical evaluation and decision-making.

The billing code is determined by the work performed during that specific visit—not simply by the amount of time spent. A 99214 may be appropriate when the clinician evaluates multiple or worsening symptoms, reviews medication effectiveness or side effects, adjusts prescription medication, considers potential interactions or safety risks, reviews relevant records or test results, or develops a more complex treatment plan.

Because your visit involved a greater level of clinical assessment and medical decision-making than a routine follow-up, 99214 accurately reflected the services provided and documented that day. The code does not mean that an additional or unnecessary service was added; it represents the complexity of the care you received.

Why does Shrewsbury Wellness Center require a credit card on file?
Shrewsbury Wellness Center has a credit card on file policy. Co-insurance payments, deductibles, co-payments, No Show/Late Cancellation fees will be charged to this payment method unless another form is received at the time of the scheduled appointment or prior arrangements have been made with our office.